Our privacy philosophy
The purpose of retailer.stormcreek.com is to facilitate your access to information about the company.
We collect information from and about you
We will collect your name and street address if you register on our site, as well as your email address when making a purchase or creating an account. We might also collect your phone number or email address when you contact us with a request or question.
We collect your credit or debit card number and related information if you make a purchase, and your name and signature when you return or exchange merchandise.
Information you submit or post
We collect the information you choose to post on our site such as product reviews. We also collect information when you contact us with a request or question.
We may collect your zip code/postal code when you contact us, sign-up for our mailing list or enter a contest or promotion.
How we collect your information
Directly from you
For example, if you sign up for our mailing or email list. We also collect information if you make a purchase or fill out an online survey. This includes information you provide us on our social media sites.
From you passively
We use tracking tools like browser cookies, pixel tags, web beacons and similar technologies on our website.
We use information as disclosed and described here
We use the information to provide you with the products or services you requested. For example, we use the information to process and administer your payments and deliver your online purchases.
In response to your requests or questions
We might use your information to respond to your customer feedback and assist you in the future.
To improve our sites, products, and services
We may use your information to make our website and products better and to better understand our customers. We might also use your information to customize your online experience.
For security purposes
We may use the information to protect our company, our customers, and our sites and to administer our loss prevention program.
For marketing purposes
For example, we might send you information about new products and special offers. We might tell you about new features or updates. If you register with us or make a purchase, we may enroll you in our email newsletter.
To communicate with you about your account or our relationship
We may contact you about your account or feedback. We might also contact you about this Policy or our website Terms & Conditions.
We use information as otherwise disclosed to you, and as permitted or required by law.
You have choices about your information
You can opt out of receiving our marketing emails
To stop receiving our promotional emails, follow the unsubscribe instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we may still send you transactional and administrative messages, such as responding to your questions or messages about your purchases.
You can control cookies and internet tracking tools
To learn how to manage your internet browser settings and other tracking tools, visit your preferred browsers main menu.
Information and the Internet
IP Addresses and “Cookies”
If you use our website, we may collect your IP address and information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us.
Web servers automatically recognize domain names. Retailer.Stormcreek.com’s server will specifically recognize the domain name and addresses of all users. Our web site transfers a text file (also known as a “cookie”) to your computer’s hard drive for record-keeping purposes. The cookie assigns a unique, random number to your computer. It does not contain information, which would personally identify you. Our log files record data reporting the categories or sections on our site that you have visited along with the cookie information.
We use standard security measures
We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.
We keep personal information as long as it is necessary or relevant to the practices described in this Policy. We also keep information as otherwise required by law.
Access your information
You may have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law, by accessing your account profile. You may request access, updating, and corrections by contacting us directly at 651-480-3000.
Notifications of changes to this policy